Simply browse our collections, select the product you desire, choose your preferred options, and add it to your cart. When you’re ready, proceed to checkout and follow the prompts to complete your purchase.

Yes, we proudly offer international shipping to most countries. Please refer to our Shipping Policy for estimated delivery times and shipping costs.

• Orders within the UK typically arrive within 3–5 business days.

• International orders generally take 7–10 business days. Please note these are estimates, and occasional delays may occur due to customs or other factors.

We accept all major credit and debit cards, PayPal, Apple Pay, and other secure payment options during checkout. Your payment information is processed securely and never stored on our servers.

Yes! Once your order has shipped, we will provide you with a tracking number via email so you can monitor your package’s journey.

We accept returns for items that arrive damaged, defective, or significantly not as described. Please notify us within 3 days of delivery with detailed photos. Return instructions and eligibility criteria can be found in our Return Policy.

If you receive an incorrect or faulty item, please contact us immediately at aksis.jewellery@gmail.com with your order details and photographs. We will resolve the issue promptly.

We process orders quickly to ensure prompt delivery. Please contact us as soon as possible if you wish to amend or cancel your order. While we will do our best to accommodate your request, changes cannot be guaranteed once an order is processed.

Currently, we do not offer gift wrapping or personalized messages, but we are exploring adding these services in the future. Stay tuned!

Our customer care team is here to assist you. Reach out via email at aksis.jewellery@gmail.com, and we aim to respond within 24 hours on business days.